Got denied because they say I didn't report it fast enough

  • March 25, 2026 3:29 AM PDT

    I'm trying not to let this get to me but honestly I'm furious. I work at a busy restaurant in town, and a few weeks ago I was carrying a heavy tray of dishes through the kitchen when I slipped on some grease that hadn't been cleaned up. I caught myself but felt something pull in my lower back right away. I finished my shift because that's what you do in this industry, you just push through it. By the next morning I could barely get out of bed, so I called my manager and told him what happened. He said no problem, just go to the doctor and we'll take care of it. Now the insurance company is denying my claim because they say I didn't report it within 24 hours and there's no record of me telling anyone the night it happened. I was literally in the middle of a dinner rush, I didn't stop to fill out a formal report while we had a full dining room. I feel like they're using this technicality to get out of paying for something that clearly happened on the job. I've been looking for a workers comp appeal attorney Saugerties NY because I know I have the right to fight this, but I'm also wondering if anyone here has actually won an appeal on this kind of thing. Is it even worth the hassle or do they just always side with the insurance company on reporting deadlines? I've got medical bills coming in and I really can't afford to just let this go.